我的加贈還沒到 要去罵了 
APP也抽象，支持的功能太少，查个里程票还要外接去网页 
最近更新了app首頁 更抽象了
首页全是广告了 
不知道他家今后怎么走。香港已经被习霍霍的差不多了，游客急剧减少。加上附近大湾区几个机场,包括广州深圳都在抢转机客源，国泰本身服务质素的下降，今后继续收缩后被收购真是很有可能。
后续： 中午收到客服回复，客服以为是我搜的航班没票，其实是整个功能坏了
Thank you for contacting us.
I am sorry to learn of your frustration and disappointment regarding your award redemption experience with online exclusive inventory.
For selected members, they will have exclusive access to more redemption seat availability when they search for standard redemption awards online. The availability of award seats depends on the time of year, predicted passenger load, routing, and even time of day. As there is no fixed number of award seats allocated to any particular flight, fewer award seats will be allocated if a flight is forecasted to be full.
Having said that, you may also notice that when flights are fully booked well in advance of the travel date, award seats are then released closer to departure when people firm up travel plans and change bookings. This means that the availability of award seats is constantly changing. As we get closer to the flight date and a more realistic forecast emerges, additional seats may be released for redemption should the flight be under the originally estimated capacity.
Rest assured that your disappointment and difficulties experienced have been forwarded to the responsible teams for their review on the current allocation of reward seats.
Thank you again for bringing this matter to our attention.
怎么这篇回复也这么AI味儿，是不是你的小作文被发觉了
我晚点回复他们是IT ISSUE 
别等下是取消这个功能了，那就裂开了
感觉AA的体验稍微好点 这些航司网站都或多或少有问题 不知道是不是某种意义上为了防爬虫
防爬虫是一回事，能理解，但是别动不动就出Bugs和Issues 
用AI回复了客服的邮件，看后续如何发展：
Thank you for your prompt reply. However, I need to clarify that this issue is not related to the availability of redemption seats for selected members. The entire “Selected Member Exclusive” function has disappeared from the website.
I believe other Diamond members have also noticed this problem. Please escalate this matter to your IT department and resolve it as soon as possible.
On behalf of all affected Diamond members, I urge Cathay to take this matter seriously.